refund + make up policy

FOR CLAY OFFERINGS:

you may request a refund (minus a 10% administrative fee) up to 21 days before your session begins, after which your sale is final.

should you need to miss a class, make up classes are often available - this should be worked out with the studio. please remember that you purchased a seat in a class, not an 8 class pass. should you miss a class without alerting the studio at least 24 hours beforehand, you will not receive a make up class. make up classes are only available if you are in communication with the studio before the missed class. students are only guaranteed one make up class per session unless otherwise discussed before enrollment. all make up classes must be completed during standard studio operating hours and before the final week of your session.

all private event, one time class, and workshop sales are final.

FOR METAL OFFERINGS:

all metalsmith class sales are final.

with these offerings being so limited, it’s nearly impossible to accommodate make-ups. please only sign up for a class if you are sure to attend all classes in the session.

we recognize that things come up - please reach out directly to metal@oftheearthcollective.com